Privacy
Policy

Last Updated: February 21, 2025

We at Agent Taskflow ("ATF", "we", "our" or "us") respect your privacy and are committed to protecting any information we collect from you or about you. This Privacy Policy describes our practices regarding Personal Data that we collect when you use our website, applications, and services (collectively, "Services").

This Privacy Policy does not apply to content that we process on behalf of enterprise customers. Our use of that data is governed by our customer agreements.

1. Personal Data We Collect

We collect personal data relating to you ("Personal Data") in the following ways:

Information You Provide

When you create an account or use our Services, you provide various types of information:

• Account Information:
  • Name, email, and company details
  • Account credentials and passwords
  • Payment and billing information
• Service Usage Data:
  • Agent configurations and workflows
  • Prompts and instructions to AI agents
  • Files and documents you upload
  • Chat histories and conversation logs
• Communication Data:
  • Support requests and correspondence
  • Feedback and survey responses
  • Information shared in community forums

Information Collected Automatically

When you use our Services, we automatically collect certain information about your device and usage:

• Technical Information:
  • Device type and operating system
  • Browser type and settings
  • IP address and network information
  • Time zone and language preferences
• Usage Information:
  • Features and functions accessed
  • Agent interaction patterns
  • Performance metrics and error logs
  • Time spent using different services
• Location Information:
  • General location based on IP address
  • Precise location (only if you explicitly allow)

Information From Other Sources

We may receive additional information from third parties and partners:

• Identity verification from authentication providers
• Integration data from connected services
• Security and fraud prevention information
• Public data sources used for AI model training

For enterprise accounts, we may receive user information from your organization to enable account creation and management.

2. How We Use Personal Data

We use your Personal Data for the following purposes:

Core Service Provision

• Operating and maintaining our Services
• Processing your interactions with AI agents
• Managing your account and preferences
• Processing payments and transactions
• Providing customer support and assistance

Service Improvement and Development

• Analyzing service performance and usage patterns
• Developing new features and capabilities
• Training and improving AI models (with your consent)
• Conducting research and analysis

Security and Compliance

• Protecting against fraud and abuse
• Verifying identity and access rights
• Meeting legal and regulatory requirements
• Enforcing our terms of service

Note about AI Accuracy: Our AI agents generate responses by predicting likely outputs based on input patterns. This means responses may not always be factually accurate. You should not rely on the factual accuracy of AI outputs. If you notice factually inaccurate information about you in AI outputs, please contact [email protected] to request correction or removal.

3. How We Share Personal Data

We do not sell your Personal Data. We share your information with: service providers who help operate our platform (hosting, payments, analytics, etc.); enterprise account administrators who manage your access; other users or third parties you explicitly share with; and when required by law or to protect rights and safety. All service providers are bound by confidentiality agreements and process data only as needed to provide their services.

4. Data Security and Storage

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. Your data is stored on servers primarily in the United States, with additional processing locations where our service providers operate. For international transfers, we maintain appropriate safeguards including Standard Contractual Clauses.

5. Your Rights and Choices

Depending on your location, you have rights regarding your Personal Data, including to: access and export your data; request deletion; correct inaccurate information; restrict processing; and withdraw consent. You can exercise many of these rights through your account settings or by contacting [email protected]. We'll respond to requests within 30 days.

6. Data Retention

We retain your Personal Data for as long as needed to provide Services and comply with legal obligations. Retention periods vary based on: the type of data; our purpose for processing; legal requirements; and technical capabilities. You can delete your account data anytime, though some information may be retained for legal compliance or legitimate business purposes.

7. Children's Privacy

Our Services are not intended for children under 18. Users aged 14-17 must review this policy with a parent/guardian. We do not knowingly collect data from children under 14 and will delete any such data if discovered. Contact [email protected] if you believe we have collected data from someone under 14.

8. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes through the Services or via email. Continued use after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy questions or concerns:
Privacy Team: [email protected]
Data Protection Officer: [email protected]

This Privacy Policy is governed by Delaware law. For EU/UK users, additional rights and protections apply under GDPR - see our EU Privacy Notice at atf.ai/privacy/eu.